Payment by Cheque
Cheques should be in pound sterling and made payable to Russell Jakubowski. Your order will be dispatched once the cheque has cleared and you have been notified that your order has been accepted. Please allow a cheque clearance time of 5 - 7 days.
Payment using Credit/Debit Card And Paypal
Payment online by credit/debit card and PayPal is accepted. Credit/debit card payments are securely processed by PayPal and currency conversion is automatic so payments may be made from most countries and bank accounts worldwide. Paypal has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to us in any way.
Payment via Bank Transfer
Payment may be made by bank transfer, once your order has been received you will be given instruction as to how to make the bank transfer.
Cancellation/Refunds
You may cancel your order for any reason up to 7 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent to - russell.jakubowski@virgin.net - cancellations must be received in writing. Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal refund, cheque etc.).
Delivery times
We aim to deliver works as quickly as possible, usually within 14 days but please allow a maximum of 30 days.
I know what it's like waiting for deliveries so please don't hesitate to contact us if you are concerned that your artwork has not arrived.
International delivery
Please make contact via this website for details.
Customer Service
Our customer services number is 01420 80634 and email is - russell.jakubowski@virgin.net, we shall endeavour to respond promptly and at the latest within 3 days.
Do get in touch
If you have any questions regarding the above.